REFUND POLICY

Returns
We would accept returns if you notified us via email at support@King-Leather.com within 60 days after your package had been delivered (according to the tracking information provided). If 60 days had gone by after your package was delivered, unfortunately, we would not be able to offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that it was in when you received it. It must also be in the original packaging.

What CANNOT be returned:

• Seasonal goods
• Intimate or sanitary goods
• Health and personal care items

In the rare case that a product becomes faulty or a buyer receives a product with defects, buyers are entitled to request for a product replacement within 60 days of receiving the item. To request a replacement, buyers are required to provide photo/video evidence of the product's manufacturing defects via email at support@King-Leather.com. If the case is deemed valid, we will cover the related cost to deliver a replacement!

**Please also include your invoice number/order number for us to match up your order in the system.

*** Please enclose in the return package your order info and state clearly if you would like a replacement or refund.

The following information is needed to process your request:

1) Your order number

2) The email address used to place the order

3) Reasons for return

Please send the above information to us via email at support@King-Leather.com. You should also enclose it in your returned package for us to match your order. Without the information, we would not be able to identify and process your package.

Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund would be processed, and a credit would be automatically applied to your credit card or original method of payment, within a certain number of days. Alternatively, the credit can be applied via the form of an electronic gift card of equivalent value.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, here are the steps you can take:

• Check your bank balance again (transactions may have been delayed).
• Contact your credit card company (it may take some time before your refund is officially posted, as it may take up to 3-5 business days for them to process the credit).
• Contact your bank (check the processing time before a refund is posted).

Please contact us via email at  support@King-Leather.comshould you have further questions.

Replacements (if applicable)
We only replace defective or damaged items. If you need to exchange it for the same item, email us at support@King-Leather.com.